Last updated: April 2026
When you use Avatai, we collect information you provide directly: your Google account email and display name (via Google OAuth), characters you create, messages you send, and any content you submit through our contact form.
We automatically collect usage data including message counts, feature usage, and basic analytics to improve the service. We do not track you across other websites.
Your information is used to:
Avatai uses third-party AI models to generate character responses. Your messages are sent to these AI providers to generate responses. We store conversation history and extracted memory facts to provide the persistent memory feature.
AI-generated content may be inaccurate, inappropriate, or offensive. We do not manually review conversations. The AI operates based on character definitions and conversation context.
You are solely responsible for the content you create, including characters, messages, and any material shared through the platform. Avatai does not monitor, endorse, or take responsibility for user-generated content.
By creating public characters, you grant Avatai a non-exclusive license to display them to other users. You retain ownership of your content and may delete it at any time.
Your data is stored on secure servers provided by Supabase (cloud infrastructure). Conversations and memory data are encrypted in transit. We implement row-level security to ensure users can only access their own data.
When you delete a conversation, all associated messages, memory facts, and character data for that conversation are permanently removed. Usage logs for billing purposes are retained.
We use the following third-party services:
Each service has its own privacy policy governing their use of your data.
You may delete your conversations, characters, and account data at any time through the app. To request complete account deletion, contact us through the contact form. We will process deletion requests within 30 days.
Avatai is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly.
We may update this policy from time to time. We will notify users of significant changes through the app. Continued use of the service after changes constitutes acceptance.
For privacy-related questions, please use our contact form.